CyberSafe Cyber-Safety Course for Adults
Two academic hours built on real cases. You leave knowing how to protect yourself and your family.
CyberSafe for Adults is an in-person course lasting 2 academic hours. We go through the seven most common scams in Estonia: phone scams, online-banking phishing, fake parcel messages, romance scams, crypto schemes, social-media account takeover and fake tech support. Every example comes from real cases reported to the Estonian police between 2024 and 2026.
Who it's for
- People who use online banking, email and social media every day
- Parents looking out for their own parents as well as their children
- Owners of small and medium-sized businesses who are responsible for staff awareness
- Anyone who has ever wondered: "what if that really was the bank calling?"
What you'll know after the course
- Recognise a phone scam within the first 30 seconds
- Understand why 'the bank never asks for your password' isn't enough on its own
- Spot fake Smart-ID and Mobile-ID requests and fake banking apps
- Set up two-factor authentication on your devices in 10 minutes
- Use a unique 16-character password for every account without memorising any of them
- Know what to do straight away if you have already clicked
- Explain clear rules to your family without frightening them
Syllabus
Introduction: how scammers think
- Six social-engineering techniques
- Why 'it won't happen to me' is the most dangerous thought
- Where Estonia ranks for scams in Europe
Phone scams: the most important module
- 'This is your bank', 'This is the police', 'This is the tax office'
- AI-cloned voices and fake bosses
- Practice with real recorded calls
- Which questions to ask to find out straight away
Phishing emails and fake text messages
- DHL, Omniva, Smart-ID, Swedbank: how to tell a fake
- Tiny changes in web addresses
- How to log in to your banking app safely
- What to do if you've already clicked
Protecting online banking and payments
- What actually protects you with Smart-ID and Mobile-ID
- Payment limits and double confirmation
- What a transfer to another bank means
- Card protection and virtual cards
Social media and account takeover
- Facebook, Instagram, WhatsApp: how to keep hold of your account
- What to do if your account has already been taken over
- Two-factor authentication and backup codes
- The 'family member needs help' message
Passwords, password managers and encryption
- 1Password, Bitwarden or Apple Keychain: which one suits you
- Replacing all your old passwords with new ones
- Phone and laptop encryption
- The 3-2-1 backup rule
Recovery plan: if you've already been scammed
- The first 60 minutes after a scam
- Reporting to the police (PPA) and CERT-EE
- How to ask your bank for your money back
- Blocking your bank cards and changing your Smart-ID and Mobile-ID PINs and passwords
What's included
- 'CyberSafe Completed' certificate, on paper and in digital form
- Lifetime access to the private Telegram channel
- A new scam case with its solution every week
- Direct contact with the trainer for questions
- Printed 30-page handbook: a catalogue of scams seen in Estonia
Other CyberSafe courses
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